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What is your return policy?

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​We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at info@phgroup.ltd and we’ll take you through the process.

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What is your shipping method?

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We ship our orders via DPD.

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Order values less than £30 incur a £10 shipping fee. Order values above £30 are eligible for free shipping.

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The stated costs apply to mainland UK.

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How long does it take to ship?

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In most cases, orders placed before 12 noon Monday to Thursday will be delivered next-day. Orders placed Friday, Saturday and Sunday will be shipped Monday for a Tuesday delivery.

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